Returns & Exchanges
At ArcShop, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is entirely risk-free and effortless.
Initiate Your Request
Log into your ArcShop account and navigate to your order history to select the items you wish to return and generate a digital return authorization.
Pack Your Items
Place the items in their original packaging, ensuring all designer tags and security seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing